Questions and answers
What the forecasting office is asked most often.
Why does your forecast differ from my telephone's?
Telephone forecasts come from global models that do not know our valleys and inversions. The Service's forecast uses the stations of the Zone and is the official one.
Why is the air in Nurzhan worse in winter?
Smoke from coal stoves, district heating and the refinery is trapped under a layer of warm air over the cold Chu plain (an inversion). Calm mornings are the worst; wind or snow clears the air.
Is the Otmek tunnel road open?
The Service forecasts the weather on the passes; the Gendarmerie opens and closes the road. See the mountain forecast and the Gendarmerie's road board.
I need a certificate of the weather for an insurance claim.
Apply in writing or at the climate and data section with the date, place and what happened. The certificate costs 120 som and is ready in five working days.
Where are the national records from?
The highest, 46.2 °C, in the Akzhaykyn depression in July 1983; the lowest, −41.5 °C, on the Aksay Plateau in January 1969. See records.